FAQs

Can I do renovations to my condo?

The scope of allowable renovations can be found in your Condo Board’s Declaration.

Do I have to pay property taxes or are they included in my fees?

Taxes are not part of your common element fees. Typically, property tax payments are made along with mortgage payments. You can find out more about Winnipeg property tax payment options at the City’s website. Property tax information for the City of Brandon can be found here.

What do my monthly fees cover?

Monthly condo fees pay for regular services and amenities offered by the building. These fees pay for things like common area cleaning and lighting, snow removal, landscaping, minor repairs, and regular maintenance.

What is the reserve fund contribution?

There are certain parts of the building that can be considered “consumable.” Things like roofs, HVAC systems, carpet, or asphalt are “consumed” bit by bit over time, and your reserve fund contribution is your payment for the parts of the building that you “consume.”

Your purchase documents will contain a reserve fund study with information specific to your condo.

How do I contact my Board of Directors?

Your Property Manager is responsible for facilitating all communication between owners and the board. If you need to get in touch with the board, please contact us.

How can I join the Board of Directors?

Elections are held at your Condo Corporation’s annual general meeting for any vacant positions. Board terms vary from building to building, so check your Condo Corporation’s bylaws for details.

How often does the Board meet? And can I attend?

Board meetings are held as needed at the call of the Chair. You can check with your Property Manager for the next scheduled meeting date. All owners can request to attend the Board meetings, but they are not open meetings.

The annual general meeting (AGM) is held annually, and all owners are encouraged to attend. AGM packages are sent to all owners within six months of the financial year end.

What happens at a Condo Corporation annual general meeting?

Most condo annual general meetings (AGMs) follow the same format. The board will approve the minutes of the last AGM; appoint an auditor and approve the financial statements of the previous year; elect new directors if required; review the reserve fund and reserve report; and discuss new business that may arise from the floor.

All owners are encouraged to attend their AGM to get a good sense of the state of their community. The meeting does open to the floor for new business, but owners shouldn’t feel that this is their only opportunity to raise concerns or share ideas. Owners can contact their property manager at any time throughout the year.

What is the role of the Board of Directors? What is the role of the Property Manager?

The Board of Directors hires the Property Manager to manage the day-to-day operations of a condo corporation. The Board will approve budgets, set meeting dates, and decide on capital projects. As the Property Manager, Towers Realty Group will hire and train site staff; arrange maintenance and building services such as landscaping and snow removal; maintain and deliver financial records and reports; and ensure all terms of the management contract are met.

What do I do if I need maintenance in my home?

Most maintenance issues that happen inside of an individual unit are the owner’s responsibility. If the issue is something that affects multiple homes, it may be the responsibility of the Property Manager. If you are unsure, please contact your property manager.

Common area maintenance is the responsibility of the Property Manager, so if you see something that needs addressing, please let us know. You can submit maintenance request on the owner portal? Create an account and get started here.

How do I purchase documents?

You can purchase documents conveniently on our website right here. You can also contact your property manager to purchase documents.

Do I get a parking spot or a locker when I buy a condo?

Information about what parking or additional storage you have is included in your purchase documents. You may be able to purchase exclusive use of additional parking or storage if the community has a surplus, please contact your property manager for details.

Are pets allowed?

Information about your condo community’s pet policy is located in the Declaration, provided by the vendor or real estate agent. Be sure to check before you buy.

How do I pay my fees?

You can pay your fees online by our new Owner Portal. On the portal, you can make one time payments or set up recurring payments using your bank account information. You can also pay by cheque or debit at our head office.